Contact Us

We’re here to help! Get in touch with our support team for any questions, concerns, or assistance you need with our platform and services.

Get In Touch

Choose the contact method that works best for you.

Email Support

Get help via email

info@suamowitech.com

24/7 Response

Phone Support

Speak with our team

+675 72126172

Mon-Fri 8AM-6PM

Live Chat

Instant messaging support

Available on website

Mon-Fri 9AM-5PM

Office Location

Visit our office

Port Moresby, PNG

By Appointment

Send Us a Message

Fill out the form below and we’ll get back to you as soon as possible.

Monday – Friday

8:00 AM – 6:00 PM

Saturday

9:00 AM – 2:00 PM

Sunday

Closed

Stay connected for updates and news

Frequently Asked Questions

Quick answers to common questions about our platform and services.

How does the escrow system work?

Our escrow system holds your payment securely until you confirm receipt of your order. This protects both buyers and sellers in every transaction.

What payment methods do you accept?

We accept payments through Kina Bank's Internet Payment Gateway (IPG), supporting all major PNG banking institutions.

How long does shipping take for physical products?

Shipping times vary by location. Local PNG deliveries typically take 2-5 business days, while international shipping may take 7-14 days.

Can I return digital products?

Digital products can be returned within 7 days if they don't meet the described specifications or have technical issues.

How do I become a vendor?

Visit our 'Become a Vendor' page to learn about requirements and submit your application. We review all applications within 3-5 business days.

Can’t find what you’re looking for?

For urgent payment or security issues, contact our emergency line: